Straight answers to the questions
owners actually ask us.
No jargon, no gated downloads, no course. If one of these answers your question completely and you never contact us, the page did its job.
- Cost
Should you hire an agency, or just build your website with AI?
AI will produce a website in an afternoon. An honest account of what it does well, what it silently gets wrong, and when paying someone is cheaper.
- Proof
How to scale Google reviews without hiring anyone
The difference between a business with 12 reviews and one with 200 is almost never effort. It is whether asking is attached to something that already happens.
- Getting started
Do I need a domain name before I get a website?
No, but sorting it first removes the most common launch delay. What to buy, whose name it goes in, and why .co.uk is usually the right answer in Britain.
- Local search
The Google Business Profile checklist most businesses never finish
An afternoon spent on your listing beats a website redesign for almost any local business. Every field, in the order that matters.
- Proof
Google review QR codes and cards, done properly
A QR code on a card is the highest-converting way to ask for a review in person. Here is how to get the right link, and the mistakes that make it useless.
- Enquiries
How do customers reach you when you are not there?
Most missed enquiries arrive outside working hours, and most businesses meet them with an answerphone message from 2019. The options, ranked by cost.
- Cost
How much should a small business website cost in the UK?
Real ranges for 2026, what sits behind each one, and the three pricing structures to be careful of. Written to be useful even if you never contact us.
- Proof
How to ask for a Google review without feeling awkward
Scripts for asking in person, by text, by email and on an invoice, plus the two polite phrases that quietly reduce the number of reviews you get.
- Support
Who do I speak to about changing my website?
Not knowing who to ask is the actual problem. How to find out who controls your site, and how to get a change made when the builder has gone quiet.
- Getting started
How to get a website up and running fast
A website can be live in a day. What actually delays it is almost never the building, it is the decisions and the domain, and both can be prepared in advance.
- AI search
How do you get your business mentioned by ChatGPT and other AI assistants?
Assistants do not rank pages, they assemble answers. What that changes about being findable, and the six things that decide whether you are named.
- Proof
How to get more Google reviews, without begging
Most businesses do not have a review problem, they have an asking problem. The timing, the wording and the one-tap link that fix it.
- Traffic
How do I get people to actually visit my website?
For most local businesses the answer is not the website. It is the four channels that feed it, ranked by what they return for the effort.
- Migration
How to move your website without losing your Google rankings
Migrations go wrong in one predictable way. Here is the URL map, the redirects and the order of operations that prevent it.
- Proof
How to respond to a bad Google review
A calm, specific reply to a one-star review is read by hundreds of people who will never leave one, and it is worth more than the review costs you.
- Migration
How to transfer a domain name in the UK
The steps, the waiting periods, and the two mistakes that take a business email offline for a day. The .uk process differs from .com, and is simpler.
- Local search
Local SEO for a small business, without the jargon
What actually decides whether you appear when someone nearby searches for what you do, and the three levers you can pull yourself this month.
- Migration
Moving off Wix, Squarespace or GoDaddy without breaking anything
What you can take with you, what you cannot, and the two things to sort before you cancel anything. Written without the usual scare tactics.
- Support
My web designer has disappeared. What now?
A practical recovery order for when the person who built your site stops replying, starting with the one asset you must secure before anything else.
- Getting started
Is a one-page website enough for a small business?
For many local businesses yes, and it beats the five-page version that never got finished. When one page is right, and when it stops being right.
- Cost
The hidden costs of a cheap website
Cheap is not the problem. Unowned, unchecked and unsupported are the problems, and they usually arrive together at the worst possible moment.
- Cost
We use AI, and we pass the saving on. Here is why that is not a boast
AI cut the cost of building websites by an order of magnitude. Most agencies kept the difference. We decided to price against the new cost base instead.
- Support
What website maintenance actually covers, honestly
A line-by-line look at what a monthly website fee should include, what is padding, and how to tell which one you are paying for.
- Cost
What to check in a web design quote before you sign
Twelve questions that separate a fair quote from an inherited one, including the domain ownership question that catches out most small businesses.
- Getting started
What a web designer actually needs from you
The checklist that turns a six-week project into a two-day one. Gather these before anyone starts and the waiting disappears.
- Local search
Who can update my Google hours while I am away?
Wrong holiday hours are the most visible mistake a business can make online. How to set them a year ahead, and how to give access without your password.
- Support
Who can manage my website for me?
Four options for having someone else look after your site, what each costs, and the questions that tell you whether they will still answer in year two.
- Support
Who actually owns your website and your domain?
Four separate things get bundled into the phrase "my website", and they can be owned by four different people. How to check yours in ten minutes.
- Proof
Why Google reviews disappear, and what to do about it
Reviews vanish for a small number of predictable reasons. Most of them are filters doing their job, and one of them is usually your own fault.
- Proof
Why Google reviews matter more than almost anything else you can do
Reviews are the only part of your online presence written by other people, which is exactly why Google and AI assistants weight them so heavily.
- Cost
Why do websites cost so much when they clearly should not?
A breakdown of where the money in a web design quote actually goes, which parts stopped being expensive, and the four costs that are genuinely still real.
- AI search
Will AI search kill my website?
No, but it changes what a website is for. The click stops being the unit of visibility, and being quotable starts mattering more than being clickable.
